Refund Policy
Effective Date: October 14, 2026 | Last Updated: October 14, 2026
CryptoStreet sells one paid plan: Pro, $15 per month or $129 per year, which includes the full weekly education issue, lessons and the archive. Our order process is conducted by our online reseller Paddle.com. Paddle is the Merchant of Record for all our orders and handles billing, refunds and payment questions.
1. 14-Day Money-Back Guarantee
If CryptoStreet Pro is not right for you, you can request a full refund within 14 days of your first payment. No reason is required.
2. Monthly Renewals
- Pro renews automatically each month until you cancel.
- You can cancel at any time. You keep Pro access until the end of the period you already paid for, and you will not be charged again.
- Renewal payments after the 14-day window are not refundable, except as described in Section 5 or where required by law.
3. How to Request a Refund
- Go to paddle.net and look up your order with the email you used at checkout, or reply to your Paddle receipt email.
- Choose your CryptoStreet order and request a refund.
- You can also email contact@cryptostreet.io and we will help you through it.
Approved refunds go back to your original payment method. Your bank may take 5 to 10 business days to show the credit.
4. Cancelling Your Subscription
Cancel from the link in any Paddle receipt email, at paddle.net, or by emailing contact@cryptostreet.io. Cancellation stops future renewals.
5. Exceptions
We will also refund duplicate charges, charges made by mistake or without your permission (subject to verification), and periods affected by an extended outage, or wherever consumer protection law requires it.
6. Chargebacks
Please contact Paddle or contact@cryptostreet.io before filing a dispute with your card issuer. Most billing issues are resolved quickly this way.
7. Changes to This Policy
Changes will be posted on this page with a new effective date.
This Refund Policy is part of the Terms of Service. Paddle's Buyer Terms also apply to your purchase.